cURL
curl --request GET \
--url https://api.example.com/v1/panel/support/tickets/{ticketID}import requests
url = "https://api.example.com/v1/panel/support/tickets/{ticketID}"
response = requests.get(url)
print(response.text)const options = {method: 'GET'};
fetch('https://api.example.com/v1/panel/support/tickets/{ticketID}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/v1/panel/support/tickets/{ticketID}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/v1/panel/support/tickets/{ticketID}"
req, _ := http.NewRequest("GET", url, nil)
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.example.com/v1/panel/support/tickets/{ticketID}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/v1/panel/support/tickets/{ticketID}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body{
"ticket": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"customerId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"queueId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"queueCode": "<string>",
"subject": "<string>",
"status": "open",
"priority": "low",
"tags": [
"<string>"
],
"messageCount": 123,
"unreadCount": 123,
"reopenedCount": 123,
"firstResponseBreached": true,
"createdAt": "2023-11-07T05:31:56Z",
"lastMessageAt": "2023-11-07T05:31:56Z",
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assigneeName": "<string>",
"mergedIntoTicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"firstResponseAt": "2023-11-07T05:31:56Z",
"resolvedAt": "2023-11-07T05:31:56Z"
},
"messages": [
{
"id": 123,
"sender": "customer",
"body": "<string>",
"delivered": true,
"createdAt": "2023-11-07T05:31:56Z",
"attachments": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"messageId": 123,
"kind": "photo",
"fileName": "<string>",
"mediaType": "<string>",
"sizeBytes": 123,
"origin": "web",
"downloadable": true,
"createdAt": "2023-11-07T05:31:56Z"
}
],
"authorName": "<string>",
"delivery": "queued",
"deliveryReason": "<string>"
}
],
"notes": [
{
"id": 123,
"authorName": "<string>",
"body": "<string>",
"createdAt": "2023-11-07T05:31:56Z"
}
]
}{
"type": "<string>",
"title": "<string>",
"status": 123,
"detail": "<string>",
"request_id": "<string>"
}{
"type": "<string>",
"title": "<string>",
"status": 123,
"detail": "<string>",
"request_id": "<string>"
}panel
Get v1panelsupporttickets 1
Requires support.read. The conversation with its messages, each carrying its attachments and the push outcome, and the operators’ internal notes as a separate list so no client can mistake one for the other.
GET
/
v1
/
panel
/
support
/
tickets
/
{ticketID}
cURL
curl --request GET \
--url https://api.example.com/v1/panel/support/tickets/{ticketID}import requests
url = "https://api.example.com/v1/panel/support/tickets/{ticketID}"
response = requests.get(url)
print(response.text)const options = {method: 'GET'};
fetch('https://api.example.com/v1/panel/support/tickets/{ticketID}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.example.com/v1/panel/support/tickets/{ticketID}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.example.com/v1/panel/support/tickets/{ticketID}"
req, _ := http.NewRequest("GET", url, nil)
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.example.com/v1/panel/support/tickets/{ticketID}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.example.com/v1/panel/support/tickets/{ticketID}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
response = http.request(request)
puts response.read_body{
"ticket": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"customerId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"queueId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"queueCode": "<string>",
"subject": "<string>",
"status": "open",
"priority": "low",
"tags": [
"<string>"
],
"messageCount": 123,
"unreadCount": 123,
"reopenedCount": 123,
"firstResponseBreached": true,
"createdAt": "2023-11-07T05:31:56Z",
"lastMessageAt": "2023-11-07T05:31:56Z",
"assigneeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"assigneeName": "<string>",
"mergedIntoTicketId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"firstResponseAt": "2023-11-07T05:31:56Z",
"resolvedAt": "2023-11-07T05:31:56Z"
},
"messages": [
{
"id": 123,
"sender": "customer",
"body": "<string>",
"delivered": true,
"createdAt": "2023-11-07T05:31:56Z",
"attachments": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"messageId": 123,
"kind": "photo",
"fileName": "<string>",
"mediaType": "<string>",
"sizeBytes": 123,
"origin": "web",
"downloadable": true,
"createdAt": "2023-11-07T05:31:56Z"
}
],
"authorName": "<string>",
"delivery": "queued",
"deliveryReason": "<string>"
}
],
"notes": [
{
"id": 123,
"authorName": "<string>",
"body": "<string>",
"createdAt": "2023-11-07T05:31:56Z"
}
]
}{
"type": "<string>",
"title": "<string>",
"status": 123,
"detail": "<string>",
"request_id": "<string>"
}{
"type": "<string>",
"title": "<string>",
"status": 123,
"detail": "<string>",
"request_id": "<string>"
}